Introducing Live Chat: Get Help from The Charcuterie Co. in Real Time

At The Charcuterie Co., we’re all about making things easy, delicious, and just the way you like them, and that now includes how you get help.

We’re excited to announce our brand-new Live Chat feature. Whether you have a quick question about your order, need help picking the perfect board, or just want to chat about delivery times, we’re here for you — instantly.

Why Live Chat?

We know that when you’re planning a special event or treating someone to a thoughtful gift, timing is everything. That’s why we’ve added Live Chat — so you can:

• Get answers faster

• Connect with a real person

• Ask quick questions without picking up the phone

• Get help with orders, delivery, dietary requests, and more

When is Live Chat Available?

Our team is online and ready to help during business hours:

Monday to Friday, 8 AM – 8 PM CST

You’ll see the little chat icon on our website — just click and say hello.

Outside of hours? No worries. You can still leave us a message and we’ll get back to you as soon as we’re online.

Let’s Chat

We’re always looking for ways to make your experience even smoother, and we’re so excited to bring this extra bit of service to your charcuterie journey.

Have a question? Give it a try — we can’t wait to chat with you.

Need help now?

Click the chat icon in the bottom corner of our website and we’ll be right with you.